commercial anger

Dear music/gaming/computing/electical megastore chain,

I find your obsessive posting of 'loss prevention officers' at your entrances offensive.

In my previous life as a human resources monkey, I know how much it costs you to post these unskilled people with a massive power trip on guard. Does something in the order of $30 per hour sound about right?

I'm offended by the fact you ask any woman toting a bag to waste their valuable time to open it for you, only to take a cursory glance that would hardly suffice as a thorough bag check.

Would you ask any bogan bloke that passes through your hallowed alarmed gates to empty his pockets upon exit, or remove his hoodie (worn in the heat of summer) to see if he's harbouring any Pantera or Hottest 100 CDs?

No, didn't think so.

Perhaps you should change tack. Instead of having a thoroughly bored person standing by a gate waiting for it to beep, perhaps you should make these 'loss prevention officers' wear plain clothes and catch these thiefs in the act. Let's face it - lots of stores are doing just fine with the beeping gates; having someone stand next to them it just a little excessive.

The thing I find most offensive is a lack of trust. Why bother inviting people to shop at your store when all you can offer them is poor service and an air of suspicion?

I am so offended that the next time I even consider walking into your store (which won't be anytime soon because your service is poor and I don't really need to waste my money on cheap CDs), I will have a handbag full of tampons and other feminine products for your 'loss prevention officers' to check.

Have a nice day,

Jess